Return Policy

We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.

  • Physical products in sellable condition purchased in-store are returnable within 7 days with a receipt, and gifts (with gift receipt) are accepted within 30 days.
  • Online orders and special orders are not returnable unless received damaged. In this case, please contact the store within 7 days. If you chose an insured shipping method we can arrange a free replacement.
  • Non-physical media such as streaming audio and eBooks are not returnable.
  • Gift cards can't be replaced if lost and should be treated as cash.