We want you to be happy with your purchase but understand that sometimes an item needs to be returned. Please review the return policies below and contact us with any questions.
- Physical products in sellable condition purchased in-store are returnable within 7 days with a receipt, and gifts (with gift receipt) are accepted within 30 days.
- Online orders and special orders are not returnable unless received damaged. In this case, please contact the store within 7 days. If you chose an insured shipping method we can arrange a free replacement.
- Non-physical media such as streaming audio and eBooks are not returnable.
- Gift cards can't be replaced if lost and should be treated as cash.